Effective Date: 10 July 2024

Welcome to Tanus Language Academy. This Refund Policy outlines the terms under which refunds are provided for our services offered through our website https://tanuslanguageacademy.com/.

 1. Course Refunds

We strive for 100% customer satisfaction. If you are not satisfied with your course or service purchased from us, we offer a refund under the following conditions:

– Refund Requests: Refund requests must be made within 7 -14 days of the purchase date. Requests made after this period will not be considered.

– Eligibility: To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request, such as dissatisfaction with the course content or quality.

– Exceptions: Refunds will not be provided in the following circumstances:

  – If you have accessed or downloaded the course materials.

  – If more than number of lessons or modules completed 25% of the course has been completed.

  – If the refund request is due to reasons beyond our control (e.g., change in personal circumstances).

 2. How to Request a Refund

To request a refund, please contact us at Support@tanuslanguageacademy.com with the following information:

– Your name and contact information.

– Proof of purchase ( Order number, Payment screenshot or Confirmation Email ).

– Reason for your refund request.

Our team will review your request and respond within a reasonable timeframe. If your request is approved, refunds will be issued using the original payment method used for the purchase.

 3. Contact Us

If you have any questions about our Refund Policy, please contact us at Support@tanuslanguageacademy.com .

By using our website and purchasing our services, you agree to abide by the terms of this Refund Policy.

This Refund Policy was last updated on 10 July 2024.